Shipping Policy

Thank you for shopping with LORISVES — Style That Stays With You. We want your order to reach you as smoothly as possible. Please read the information below before placing your order.

Free Worldwide Shipping

We offer free shipping on all orders, worldwide. There is no minimum order value required. The shipping fee charged by LORISVES is $0, regardless of your order size or delivery destination.

Order Processing and Delivery

After you place an order, we will prepare it for shipment and send a confirmation to the email address provided at checkout. Once your order has been dispatched, we will send you a shipping update and tracking details when tracking is available.

Delivery times can vary by destination, carrier, local delivery conditions, and customs processing. Any delivery estimate shown during checkout or in a shipping update is an estimate, rather than a guaranteed arrival date.

Delivery Address

Please check that your name, street address, apartment or unit number, postal code, phone number, and email address are correct before completing checkout. Accurate details help the carrier deliver your order successfully.

If you notice an error after placing your order, contact us at contact@lorisves.com as soon as possible. We will try to help, but changes may no longer be possible once an order has been dispatched.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Free shipping covers the shipping fee charged by LORISVES; it does not necessarily cover charges collected by customs or local authorities. Any such charges are the responsibility of the recipient unless otherwise stated at checkout.

Delayed, Missing, or Damaged Deliveries

If your order appears delayed, your tracking information has not updated, or your parcel arrives damaged, please contact contact@lorisves.com. Include your order number and a brief description of the issue. If an item or package is damaged, photographs will help us review what happened and assist you more quickly.

We will review your enquiry and help you identify the next appropriate step. If a carrier marks a parcel as delivered but you cannot find it, please check the delivery address, any safe place at the property, and with anyone who may have accepted it before contacting us.

Questions About Shipping

For any shipping or delivery questions, please reach us using the contact details below:

LORISVES — Style That Stays With You
Email: contact@lorisves.com
Phone: +61 400 201 626
Address: 374 Montague Street, Albert Park VIC 3206, Australia